The Overhaul Brief Header

FCC Expands NG911 Reliability, Arizona PFAS Behaviors, Michigan PFAS Dataset

Issue 019 - July 2, 2026

Read time: 8 minutes

This week: The FCC just expanded reliability rules to every company handling NG911 traffic for the first time, University of Arizona researchers pinpoint the specific fireground behaviors that predict elevated PFAS blood levels, Michigan releases the nation's most comprehensive firefighter PFAS dataset with 95% detection rates, a Louisiana fire district sues its own cybersecurity contractor after hackers went undetected, the Forest Service claims full staffing while 6,000 permanent positions stay gone, and ESO closes the EMS feedback loop by sending patient outcome data back to crews. Plus a tool that unifies your CAD, RMS, SOPs, and training systems into one queryable AI layer.

Fire truck responding from station at night with lights flashing

FCC Adopts New NG911 Reliability Rules to Reduce Outage Risk Nationwide

On June 25, 2026, the FCC voted to adopt a Second Report and Order updating 911 reliability rules for the Next Generation 911 era. The order expands the definition of covered 911 service providers to include ESInet operators, Next Generation Core Services vendors, real-time location services, and major IP transport facilities - all entities whose failure could cause significant 911 outages but were previously unregulated under the 2013 framework.

The rules require covered providers to meet physical diversity standards with geographically distributed, auto-failover paths, plus automatic network monitoring and disruption detection. The FCC cited recent outages that could have been prevented had these standards existed. An 18-month transition period gives providers time to certify compliance. A separate Further Notice seeks comment on requiring interstate interoperability testing and integrating advanced video calling into NG911 for accessibility.

For fire and EMS agencies, this matters because NG911 is the infrastructure backbone that AI dispatch tools, video feeds, and data-rich emergency communications depend on. Fragile 911 networks cap what AI can do in dispatch centers. These rules create the reliability floor that more advanced technology requires.

The take: The FCC just mandated that every company handling NG911 traffic - not just phone carriers - meet real reliability standards for the first time. For fire and EMS chiefs watching AI dispatch investments, this is the infrastructure news that enables everything else.

Read the full story at Telecom Ramblings →

Firefighter in full protective gear with visible gear soiling

University of Arizona Pinpoints Fireground Habits That Drive PFAS Blood Levels in Firefighters

A peer-reviewed study published in the Journal of Occupational and Environmental Medicine and highlighted by the University of Arizona identifies the specific on-the-job behaviors most associated with elevated PFAS blood levels in U.S. career firefighters. Researchers from University of Arizona and Arizona State University drew on the Fire Fighter Cancer Cohort Study - one of the largest firefighter health databases in the country - to isolate fireground practices, decontamination routines, PPE handling, and demographic factors as predictors of serum PFAS concentration.

The findings give department administrators something actionable: gear rotation protocols, decontamination procedures, and station ventilation are all modifiable. The Goodyear, Arizona Fire Department has already used the results to install water filtration systems, improve station ventilation, and establish gear-cleaning rotation schedules. A separate Arizona conference in June 2026 highlighted a co-author who confirmed these changes are reducing measurable exposure in his department.

This is the first major study to move beyond documenting PFAS presence in firefighters to identifying which specific workplace behaviors predict elevated levels - giving chiefs and safety officers a roadmap for intervention rather than just a warning.

The take: The research finally gives fire service administrators specific levers to pull - decontamination protocols, gear storage, station water - rather than a general warning about PFAS exposure. One department already implemented changes and confirmed measurable results.

Read the full story at University of Arizona →

Firefighter in full protective gear with visible gear soiling

Michigan State Data Shows 95 Percent of Firefighters Test Positive for PFAS

The Michigan Department of Health and Human Services released findings from the PFAS in Firefighters of Michigan Surveillance project in June 2026, the first statewide blood-testing initiative of its kind. The project collected blood samples from Michigan firefighters between April 2021 and September 2023 and established reference concentrations for 13 PFAS types, including PFOA, PFOS, and PFHxS. Results show that PFAS chemicals known to originate from PFAS-containing firefighting foam were detected in more than 95 percent of participants.

Lead toxicologist Jake Carrick noted that airport firefighters showed higher concentrations than non-airport firefighters, reflecting the heavier historical use of AFFF at aviation facilities. Significantly, the average concentrations were comparable to or lower than the general U.S. population - a nuanced finding that separates exposure detection from automatic disease risk. The report establishes state-specific reference ranges that departments can use to evaluate individual firefighters.

This is a state-government data story, not a fire trade publication story. The findings have direct implications for worker's compensation claims, presumptive cancer legislation in Michigan, and how departments document occupational exposure for firefighters seeking disability benefits.

The take: A state government just published the most comprehensive PFAS blood-level dataset for firefighters in U.S. history. The airport-vs-non-airport concentration difference gives labor attorneys and presumptive cancer advocates a new angle.

Read the full story at WGVU News →

From the team behind The Overhaul Brief

Your department has a story.
We help you tell it.

Mind Shift is a fire service media production company with over 15 years on the fireground.

From shooting the award-winning documentaries BURN and BURN X to producing your next training video, we create content that builds community support and drives engagement.

15+ Years
On the fireground
1,000+ Hours
Filmed
BURN
Award-winning doc
Work with us
Laptop with code displayed representing cybersecurity threats to fire departments

Louisiana Fire District Sues Cybersecurity Firm After Hackers Lurked Inside Network Undetected

The St. George Fire Protection District in Louisiana filed suit in May 2026 against its contracted cybersecurity firm, General Informatics, after a December 2023 breach that hackers used to establish persistent access inside the district's network. Law enforcement, not the cybersecurity firm, first alerted the district to the intrusion on December 23, 2023. Investigation revealed hackers had compromised domain controllers and were using legitimate network tools to stay hidden - a technique known as living-off-the-land - while positioning for what investigators believe was a planned ransomware lockout that would prevent the district from dispatching emergency services until a ransom was paid.

The lawsuit, reported in June 2026 by GovTech, is notable because it is a fire district suing its own cybersecurity contractor for failure to detect an intrusion that the contractor was paid specifically to prevent. The case exposes a gap common across small and mid-sized fire districts: cybersecurity contracts that provide perimeter defense but may not include active threat-hunting or detection of lateral movement inside the network.

Ransomware against fire districts is a targeted threat. An attacker who can lock dispatch systems at the right moment holds the community hostage. This case is the first public civil action by a fire district against a cybersecurity firm for this specific failure mode.

The take: This lawsuit is the fire service's first public reckoning with the gap between having a cybersecurity contract and having meaningful intrusion detection. Every district paying for managed security should read the St. George complaint.

Read the full story at GovTech →

Aerial shot of smoke rising from a wildfire near residential area

Forest Service Claims Full Staffing as Western Fires Erupt and 6000 Permanent Jobs Stay Gone

As wildfires began erupting across the western United States in June 2026, the U.S. Forest Service told NPR it had surpassed its seasonal hiring targets with 11,550 wildland firefighters in training or ready to deploy - approximately 6 percent more than the same point in prior years. Agency Chief Tom Schultz credited recent salary increases for improved hiring. The administration's readiness claim lands against a backdrop of nearly 6,000 permanent Forest Service positions eliminated since January 2025 through layoffs, buyouts, and early retirements, plus an ongoing agency reorganization that includes closure of 41 research stations and planned relocation of headquarters to Utah.

State officials and former agency employees remain skeptical. Washington's elected lands commissioner warned that the loss of permanent red-carded employees - rangers, timber technicians, and others who cross-train for fire response - degrades the incident command team capacity states depend on during major events. These eliminated positions are not captured in seasonal firefighter headcount. Former regional forester Andrea Delgado had separately documented a 35 percent reduction in hazardous fuels treatment acres in 2025 compared to 2024.

For local fire departments in Western states, the gap between the administration's readiness narrative and the documented permanent workforce loss is operationally significant. State and county agencies are developing contingency plans for scenarios where federal incident management teams are unavailable or overstretched - exactly the mutual aid backstop local departments have historically relied on for major events.

The take: The Forest Service says it hired enough seasonal firefighters while 6,000 permanent positions remain eliminated. State officials are quietly building contingency plans. Local fire departments in the West need to understand the federal mutual aid backstop has structurally changed.

Read the full story at NPR →

Two paramedics loading a stretcher into an ambulance during an emergency response

ESO Launches AI Tool Giving Fire-Based EMS Agencies Real-Time Patient Outcome Feedback

ESO Solutions launched ESO Prehospital Intelligence on June 24, 2026 - a platform that connects real-time EMS data and predictive analytics across the emergency care continuum, giving both EMS crews and hospital staff the information they need before a patient arrives. The system surfaces estimated acuity signals, likelihood of admission, anticipated resource needs, and expected length of stay, enabling hospitals to begin discharge planning and bed assignments while the unit is still en route.

For EMS agencies, the more significant capability is the feedback loop: Prehospital Intelligence sends outcome data back to crews after patient handoff, something most EMS agencies currently receive rarely or never. It also integrates continuing education credits directly into the outcome review process. The platform follows ESO's acquisition of d2i, which expanded ESO's ability to bridge prehospital and in-hospital data in a single operational layer.

Fire-based EMS departments - which represent a large share of ESO's customer base - gain a data layer that directly connects street-level care decisions to hospital outcomes. This closes a gap that has been cited in EMS quality improvement research for decades: crews make clinical decisions without knowing whether those decisions were correct.

The take: ESO just solved the EMS feedback loop problem at scale. Fire chiefs running EMS divisions now have a tool that tells them whether their clinical protocols are producing good outcomes - and it earns CE credits automatically while doing it.

Read the full story at Markets Insider →

TOOL SPOTLIGHT

FlorianAI

FlorianAI is an AI operations layer for fire departments that unifies data from CAD, RMS, staffing systems, SOPs, and training platforms - including third-party tools like Vector Solutions - into a single queryable interface. Chiefs can ask natural-language questions such as "Which shifts are absorbing the most overtime and falling behind on certifications simultaneously?" and receive answers that span multiple systems without IT support.

Fire chiefs who need cross-system operational visibility to defend staffing decisions, meet accreditation benchmarks, or respond to city hall budget questions can get real-time answers in seconds rather than waiting for manual reports.

For: Fire chiefs and department administrators managing cross-platform operational data

Platform: Web-based, integrates with existing CAD/RMS/staffing systems

Learn More

What We're Watching